Why should I print in Hong Kong or China?
You can have high quality printing for as much as 30 – 50% less than the cost to print domestically. Major publishers have been printing in Hong Kong and China for many years. Just like many other high quality products purchased from Asia.
Is the printing quality as good as in North America?
Yes and sometimes better. Over the years manufacturing has shifted for a number of goods to the Asian market. Hong Kong and China have become one of our biggest suppliers for all kinds of manufactured goods. Quality printing is essential for the scrutinizing American public. High quality art books, travel books and reference books for universities are mostly produced in Asia because of the high quality and low cost.
Do I have to know a lot about printing if I work with you?
No, we have experienced staff to work with you on your project. We will help guide you with helpful suggestions for everything involved. This may be from what paper is best for your needs to the best kind of binding. In addition, we provide samples of all materials that will be used before we begin production.
Is there a minimum order?
Yes, in order to be able to give you competitive pricing we ask for a minimum order of 1000 print copies.
How long does it take for the completion of a project including delivery?
This depends on the prepress and the quantity needed. Once proofs have been approved printing and binding can be done in 3-4 weeks. We usually estimate 3 months for delivery from start to finish.
Can you deliver to my door?
Yes, we take care of importation through customs and coordinate delivery to your door or where ever you need us to deliver. We have good relationships with trucking companies that take the shipment from the port of entry to the required address.
What if I want to pick up the shipment myself?
You can do so. Once the shipment arrives, you can pick it up at the customs port yourself. When your job is nearing delivery we contact you to let you know the date it will be ready for pickup. We can also help coordinate customs clearance if needed.
What happens if my shipment is damaged in transit?
Before booking your shipment we make sure to have adequate insurance to cover any damages while in transit. Claims are processed through the insurance company’s local office and handled quickly. If we take care of the delivery to your door, the shipment will be insured for the entire journey. If you choose to use your own “to the door” delivery service, make sure that you have insurance for this portion of the trip.
Is there a problem with the language difference?
No, our production staff in Hong Kong is very well versed in English. You can communicate either directly with someone on our production team in Hong Kong or with one of our representatives here in the U.S.
Can you ship to countries other than the U.S.?
Yes, Hong Kong is a large shipping port with deliveries to almost every country in the world regularly. Many of our clients have shipments going to European countries as well as to Australia and New Zealand.
Can you print in different languages?
Yes, we can print in any language that you provide the files for. Sometimes we print the same book in two languages by creating a black plate change for the text. This way both books can be delivered at the same time.
What about specialty packaging, can you help with it?
We can work with you on ideas that you have and also suggest some. For example, one job required a slipcase that we designed. On another, we enclosed a CD disk on an inside cover. There was a project where we packaged cards and an instruction book together. We have a team of creative experts with experience in this field.
I have a book that needs to be reprinted, can I work with you?
Yes, as long as you have the publishing rights to your book. If this is the case you can print your publication anywhere you like.
Do you have the facility to scan my artwork?
Yes, we have state-of-the-art prepress equipment that can reproduce your images very close to the original. When we scan your artwork we provide press proofs on the paper and with the ink that will be used on press for the best possible match that you can get.
I created my book in Word. Can these files be used for printing?
No, it is highly recommended to use a professional publishing program such as InDesign. If you are having trouble finding a designer we can help you. We offer design services and can assist with your existing design or take your manuscript and create the print-ready version.
Do you create eBooks?
We specialize in printed books, however we can help converting your book into eBook format.
Do you use child or slave labor in Hong Kong?
No, we have a wonderful working relationship among our staff and would never consider having children or insufficiently paid labor on our workforce.
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